Shipping: Rain Clothing now ships to Canada, the United States and Abroad. Taxes and Duties for the international shipping may not be included in shipping costs and may be required by your local postal service upon delivery. We also offer a Pick-Up in store option. Please note that not all methods, particularly international, currently offer tracking abilities on their services. Current shipping times for Canadian shipments are 5-10 business days.
International: We are currently piloting international shipping outside of North America. Shipping times may vary and will be supplied by the selected shipping carrier at check-out.
Return Policy: Online purchases are subject to a 30 day return/exchange policy. Customers are responsible for the return shipping costs. If you would like to exchange an item, Rain Clothing will ship the new item out at no cost to you. The original receipt number must be provided and exchanges and returns must take place within 30 days from the date of receipt. In Store purchases are subject to returns within 30 days from the date of purchase. Returns for online purchases can also be made in-store.
Secure Payment: All online purchase payments are securely processed through Clover Merchant Services and/or Paypal credit card payment services. You are not required to have a Paypal account to use this service. Visa, Mastercard and Visa Debit are accepted methods of payment. Rain Clothing gift cards are available in-store and for in-store purchases only.
Questions and Concerns: All questions and/or concerns can be directed to management through email using the Contact Us option or calling 1-780-444-0185.